FAQ

Mae Bracelet

Who Are We?

Glad to meet you! We are Beleza Eterna. Our mission to give our customers the chance to buy high-quality products, all from one place. Our goal is to make sure that everyone has access to safe, reliable, and innovative products, for a price that will leave you jumping with joy and of a quality that won’t leave you wishing for more! 

Shipping

  • What are your shipping times?

    We ship directly from multiple warehouses as soon as the order is processed. 

    If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

    Delivery times to the US usually take 8-16 business days.

  • How can I track my package?

    Once your package has been shipped, a tracking number will appear on your order details. You will receive an email with the tracking number. You can track your package using the shipping company’s website with your tracking number (for example UPS, USPS, etc.) – or by using universal tracking websites like 17track.net.

    https://www.17track.net/en 

  • Can I return my product for a refund?

    Yes! We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.

    To start a return, you can contact us at belezaeter@gmail.com, or using our Contact Us https://beleza-eterna.store/pages/contact page.

    Your refund will be automatically processed as soon as the order returns to our warehouse.
Estella Necklace

Material

Stainless steel jewelry is durable, corrosion-resistant, and hypoallergenic, making it a perfect choice for everyday wear. Its modern aesthetic and versatile designs suit any style, ensuring lasting beauty and functionality.

Estella Necklace

Beleza Eterna

Eternal beauty in every piece.

Contact Us